AGB

TERMS OF SERVICE

Last Updated: June 21, 2026

1. OVERVIEW

This website is operated by NOSTALGIC RUGS. Throughout the site, the terms "we", "us" and "our" refer to NOSTALGIC RUGS. By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. BUSINESS INFORMATION

NOSTALGIC RUGS

Industrial Plot No. SECTOR AE-1-32, IID Scheme
Mauja Ahmadpur Fulwariya
Bhadohi, Uttar Pradesh 221409
India

GSTIN: 09ABAFN0302K1ZL

Email: support@nostalgicrugs.com

Website: https://nostalgicrugs.com

3. ONLINE STORE TERMS

By using this website, you represent that:

  • You are at least the age of majority in your jurisdiction.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any applicable laws while using our website.
  • You will not transmit viruses, malware, or harmful code.

A breach of these Terms may result in immediate termination of your access to our services.

4. PRODUCTS

Our products are primarily handmade rugs and home décor items.

Because our rugs are handmade:

  • Slight variations in color, size, shape, texture, and pattern may occur.
  • Measurements may vary by approximately 2–5%.
  • Colors may appear differently depending on screen settings and lighting conditions.
  • Handmade characteristics are not considered defects.

We reserve the right to discontinue any product at any time.

5. CUSTOM AND MADE-TO-ORDER PRODUCTS

Many products sold by NOSTALGIC RUGS are handmade specifically after an order is placed.

For custom, personalized, or made-to-order products:

  • Production begins after order confirmation.
  • Design approvals may be required before production.
  • Customized products may not be eligible for cancellation once production has started.
  • Personalized products are generally non-returnable unless defective or damaged upon arrival.

6. PRICING AND PAYMENT

All prices displayed on the website are subject to change without notice.

We reserve the right to:

  • Modify prices at any time.
  • Correct pricing errors.
  • Cancel orders resulting from incorrect pricing.

Payments are processed through secure third-party payment providers.

7. SHIPPING AND DELIVERY

Delivery estimates are provided for informational purposes only.

Production and shipping times may vary due to:

  • Handmade production processes
  • Material availability
  • Customs inspections
  • Weather conditions
  • Carrier delays
  • Government restrictions
  • Force majeure events

We are not responsible for delays caused by shipping carriers, customs authorities, or events beyond our reasonable control.

8. CUSTOMS DUTIES, TAXES, AND IMPORT FEES

International orders may be subject to:

  • Import duties
  • Customs fees
  • VAT
  • GST
  • Local taxes

These charges are determined by the destination country and are the responsibility of the customer unless otherwise stated.

Refusal to pay customs charges does not automatically qualify an order for a refund.

9. ORDER ACCEPTANCE

We reserve the right to:

  • Refuse any order.
  • Limit quantities purchased.
  • Cancel suspicious or fraudulent orders.
  • Request additional verification before accepting an order.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

10. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

If a product arrives:

  • Damaged
  • Defective
  • Significantly different from the approved design

Please contact us within 7 days of delivery with photographs and supporting information.

Refund eligibility will be evaluated on a case-by-case basis.

11. ACCURACY OF INFORMATION

We strive to ensure all information on our website is accurate.

However, we do not guarantee that:

  • Product descriptions are error-free.
  • Colors displayed on screens perfectly match actual products.
  • All website content is complete, current, or accurate at all times.

12. INTELLECTUAL PROPERTY

All content on this website, including:

  • Images
  • Product photographs
  • Logos
  • Text
  • Designs
  • Graphics

is owned by NOSTALGIC RUGS or used under appropriate authorization.

No content may be copied, reproduced, distributed, or used without written permission.

13. USER SUBMISSIONS

If you submit:

  • Reviews
  • Comments
  • Suggestions
  • Photos
  • Feedback

you grant NOSTALGIC RUGS a non-exclusive, royalty-free right to use, reproduce, publish, and display such content for business and marketing purposes.

You represent that your submissions do not violate any third-party rights.

14. PROHIBITED USES

You may not use our website:

  • For unlawful purposes.
  • To violate intellectual property rights.
  • To harass, abuse, or discriminate against others.
  • To upload malicious code.
  • To collect personal information without consent.
  • To interfere with website security.

Violation of these restrictions may result in termination of access.

15. THIRD-PARTY SERVICES

Our website may contain links to third-party websites and services.

We are not responsible for:

  • Third-party content
  • Third-party products
  • Third-party privacy practices
  • Third-party policies

Use of third-party websites is at your own risk.

16. DISCLAIMER OF WARRANTIES

Our products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, NOSTALGIC RUGS makes no warranties, express or implied, regarding:

  • Website availability
  • Continuous operation
  • Error-free performance
  • Fitness for a particular purpose

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, NOSTALGIC RUGS shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Lost revenue
  • Lost data
  • Business interruption

arising from the use of our products, website, or services.

Where liability cannot be excluded, our maximum liability shall not exceed the amount paid for the relevant order.

18. PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect, use, and protect personal information.

19. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bhadohi, Uttar Pradesh, India.

20. CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms at any time.

Changes become effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of any revised Terms.

21. CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

NOSTALGIC RUGS
Industrial Plot No. SECTOR AE-1-32, IID Scheme
Mauja Ahmadpur Fulwariya
Bhadohi, Uttar Pradesh 221409
India

Email: support@nostalgicrugs.com

Website: https://nostalgicrugs.com